![]() ![]() Here is a direct link to that checklist on the DJI site (or, see screenshot below): There is an extensive checklist of items that need to be videoed in a very specific order for you to get approval to purchase the Refresh outside of the 48 hour window. However it is still possible to get DJI Care Refresh if you jump through all the proper hoops:įirst, you’ll need to send DJI video verification that your drone is still in as-new shape, and functioning properly. How to Get DJI Care Refresh After the 48 Hour WindowĭJI does not normally offer the Refresh program if you haven’t purchased it within 48 hours of the initial drone purchase. Again, DJI has mimicked much of Apple’s “Apple Care” program which allows users to replace their broken devices up to 2 times during the time that Apple Care is active (or 3 times in the case of the FPV drone). On the recent release of the DJI FPV drone DJI now also offers a 24 month refresh program for and additional $120 (see screenshot below). How Long Does DJI Refresh Last?ġ2 months from the date of purchase and it allows you to replace up to 2 drones under the terms of the Refresh program. You’ll also need to enter in some personal details such as name, address etc. You’ll need your DJI Care Refresh Activation code as well as your drone’s serial number. How to Activate DJI Care RefreshĭJI Care Refresh can be activated via their online portal ( click here to visit the online portal). If you buy the DJI Care Refresh and want to keep the drone but decide you want to return the Refresh only then you are unfortunately out of luck as DJI will not accept returns on activated Refresh packages if you do not return the drone. If you purchase a DJI drone (or one of their camera stabilizers) and return the drone, then yes you can apply for a refund of the DJI Refresh that you purchased. ![]() Here is a screenshot of a recent table illustrating DJI first and second replacement service fees under the Refresh Program (to check for any recent pricing updates click here to go to the most recent DJI Pricing) How to Purchase DJI Care Refresh?ĭJI offers Refresh as an upsell if you are checking out via their online store (see screenshot below) or you can purchase DJI Refresh from one of your local DJI dealers ( see map here) Is DJI Care Refresh Returnable? The cost for the replacement units varies again, and costs are higher for second replacements than for first time replacements under the program. ![]() If you crash your drone and would like to replace your drone under the refresh program, you will pay a service fee in addition to the original Refresh purchase. Now, to be clear, the above table is just the cost to initially purchase DJI Care Refresh. Here is a recently updated table of what you can expect to pay for DJI Refresh for some of the more common drones they sell: Name of DJI Product The cost varies per device but typically work out to around 8-10% of the original device cost (does not include or cover accessories). It is no surprise then that DJI Refresh is structured very similar to the Apple Care program for Apple devices with similar pricing structures and restrictions. It can be purchased direct from the manufacturer, via the DJI flight apps (DJI Go 4 etc) and from authorized DJI dealers (your local hobby shop or drone retailer).įrank Wang, the owner of DJI, once said in an interview that, like Apple, DJI was very focused on constant innovation and progress, and held Apple in high regard. The program is offered by the manufacturer as an upsell at time of purchase or as an optional purchase within 48 hours of receiving your drone. Here we go… The Ultimate Guide to the DJI Care Refresh Program: What You Need to KnowĭJI Refresh is essentially a crash replacement program for DJI drones, cameras, and camera stabilizers.Ĭrash your drone? Quickly get a replacement sent to you (pay a small replacement fee) or pay basic drone repair costs if you would like to keep your original unit. ![]() Read on below and see if DJI Care Refresh is worth it for you. We’ve researched this topic inside out and backwards, and we think you’ll appreciate the level of detail we’ve gone into in this post. Manufacturer backed and readily available at most DJI dealers and retailers, DJI Refresh is an “Apple Care-esque” product that provides peace of mind for new and seasoned drone pilots. Welcome to the ULTIMATE guide on the DJI Refresh program, one of the most popular drone crash insurance programs on the market. ![]()
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